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Customer Satisfaction Measurement
قياس رضا العملاء
عملية منهجية لتقييم مدى رضا العملاء عن منتج أو خدمة. تُستخدم لتحسين الجودة وتعزيز الولاء والاحتفاظ بالعملاء.
Customer Satisfaction Measurement
A systematic process to assess how satisfied customers are with a product or service. Used to improve quality and strengthen loyalty and retention.