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/ Government & Consulting

Surveys built for

Saudi government agencies

Saudi government agencies

A secure, sovereign survey and research platform for ministries, agencies, and consulting firms — fully aligned with NCA and PDPL, hosted inside the Kingdom, and engineered for evidence-based decision making.

A secure, sovereign survey and research platform for ministries, agencies, and consulting firms — fully aligned with NCA and PDPL, hosted inside the Kingdom, and engineered for evidence-based decision making.

Request a Demo

Explore Capabilities

NCA Aligned

NCA Aligned

PDPL Compliant

PDPL Compliant

In-Kingdom Hosting

In-Kingdom Hosting

Arabic & English

Arabic & English

Sectors

/ Government & Consulting

Surveys built for

Saudi government agencies

Request a Demo

Explore Capabilities

A secure, sovereign survey and research platform for ministries, agencies, and consulting firms — fully aligned with NCA and PDPL, hosted inside the Kingdom, and engineered for evidence-based decision making.

NCA Aligned

PDPL Compliant

In-Kingdom Hosting

Arabic & English

Live Agency Dashboard

Today

Responses

18.4%

12,480

CSAT

4.6/5

0.3

92%

Response rate — last 7 days

NCA

PDPL

KSA

Live Agency Dashboard

Today

Responses

18.4%

12,480

CSAT

4.6/5

0.3

Response rate — last 7 days

NCA

PDPL

KSA

100%

100%

100%

PDPL & NCA aligned

PDPL & NCA aligned

KSA

KSA

KSA

In-Kingdom hosting

In-Kingdom hosting

25+

25+

25+

Question types

Question types

AR / EN

AR / EN

AR / EN

Full bilingual + RTL

Full bilingual + RTL

3.2 x

3.2 x

Faster Time-To-Insight vs. Legacy Tools

Faster Time-To-Insight vs. Legacy Tools

90%

Average Response Completion Rate

Vision 2030

Service-Quality KPI Alignment

BUILT FOR THE PUBLIC SECTOR

Why government teams choose BSure

Why government teams choose BSure

Why government teams choose BSure

A platform engineered around the regulations, workflows, and expectations of Saudi government entities.

A platform engineered around the regulations, workflows, and expectations of Saudi government entities.

Full national compliance

Aligned with the National Cybersecurity Authority (NCA) and the Personal Data Protection Law (PDPL).

Seamless system integration

Ready to connect with national platforms and internal government systems via secure APIs.

Analytics that drive decisions

Real-time dashboards and KPIs to elevate service quality across every touchpoint.

Specialized support

A support team experienced with the requirements of government agencies — fast, professional, accountable.

Hosted within the Kingdom

Data processed and stored on cloud infrastructure inside Saudi Arabia to safeguard digital sovereignty.

Enterprise-grade privacy

Advanced encryption, granular permissions, and centralized control aligned to government policy.

Full national compliance

Aligned with the National Cybersecurity Authority (NCA) and the Personal Data Protection Law (PDPL).

Seamless system integration

Ready to connect with national platforms and internal government systems via secure APIs.

Analytics that drive decisions

Real-time dashboards and KPIs to elevate service quality across every touchpoint.

Specialized support

A support team experienced with the requirements of government agencies — fast, professional, accountable.

Hosted within the Kingdom

Data processed and stored on cloud infrastructure inside Saudi Arabia to safeguard digital sovereignty.

Enterprise-grade privacy

Advanced encryption, granular permissions, and centralized control aligned to government policy.

Full national compliance

Aligned with the National Cybersecurity Authority (NCA) and the Personal Data Protection Law (PDPL).

Seamless system integration

Ready to connect with national platforms and internal government systems via secure APIs.

Analytics that drive decisions

Real-time dashboards and KPIs to elevate service quality across every touchpoint.

Specialized support

A support team experienced with the requirements of government agencies — fast, professional, accountable.

Hosted within the Kingdom

Data processed and stored on cloud infrastructure inside Saudi Arabia to safeguard digital sovereignty.

Enterprise-grade privacy

Advanced encryption, granular permissions, and centralized control aligned to government policy.

How it works

From account to insight in six steps

From account to insight in six steps

From account to insight in six steps

Create an organizational account

01

Register your agency and define roles that mirror your real organizational structure.

Prepare forms & questionnaires

Start from a proven template library or design custom forms tailored to your mandate.

02

Publish & distribute securely

Reach the right audience through approved channels — internally or to the public.

03

Collect data with confidence

Every response is captured inside an environment that complies with national regulations.

04

Analyze on an interactive dashboard

Live reports, performance indicators, and segmentation built for executive review.

05

Decide with accurate evidence

Translate findings into operational improvements and higher service quality.

06

Decide with accurate evidence

Translate findings into operational improvements and higher service quality.

06

Create an organizational account

01

Register your agency and define roles that mirror your real organizational structure.

Prepare forms & questionnaires

Start from a proven template library or design custom forms tailored to your mandate.

02

Publish & distribute securely

Reach the right audience through approved channels — internally or to the public.

03

Collect data with confidence

Every response is captured inside an environment that complies with national regulations.

04

Analyze on an interactive dashboard

Live reports, performance indicators, and segmentation built for executive review.

05

Decide with accurate evidence

Translate findings into operational improvements and higher service quality.

06

Capabilities

Everything an agency needs to listen at scale

25+ question types

NPS, CSAT, CES, star ratings, matrix grids, semantic differential — every hospitality scale.

Smart conditional logic

Ask leisure, business and pilgrim travellers the right follow-ups.

On-brand experience

Match each hotel, airline or DMO's visual identity at the guest touchpoint.

PMS, CRM & loyalty integrations

Sync responses with Opera, Salesforce, Sabre, Amadeus and loyalty platforms.

Multilingual & RTL

Arabic, English, French, Mandarin, Urdu and more — fully localized.

SPSS-ready exports

Hand off cleanly to advanced statistical and market-research teams.

QR, SMS & in-app distribution

Reach guests in-room, in-cabin, on-site and post-trip.

Live property dashboard

Monitor NPS, CSAT and response rates across every location in real time.

Sentiment & theme analytics

AI-assisted text analytics surface what guests love and what to fix.

Excel & PDF reports

Share scorecards with property managers and boards in seconds.

Drag & drop builder

Design branded visitor surveys in minutes. No code required.

Role-based permissions

Scope access by property, region, brand or franchisee.

25+ question types

NPS, CSAT, CES, star ratings, matrix grids, semantic differential — every hospitality scale.

Smart conditional logic

Ask leisure, business and pilgrim travellers the right follow-ups.

On-brand experience

Match each hotel, airline or DMO's visual identity at the guest touchpoint.

PMS, CRM & loyalty integrations

Sync responses with Opera, Salesforce, Sabre, Amadeus and loyalty platforms.

Multilingual & RTL

Arabic, English, French, Mandarin, Urdu and more — fully localized.

SPSS-ready exports

Hand off cleanly to advanced statistical and market-research teams.

QR, SMS & in-app distribution

Reach guests in-room, in-cabin, on-site and post-trip.

Live property dashboard

Monitor NPS, CSAT and response rates across every location in real time.

Sentiment & theme analytics

AI-assisted text analytics surface what guests love and what to fix.

Excel & PDF reports

Share scorecards with property managers and boards in seconds.

Drag & drop builder

Design branded visitor surveys in minutes. No code required.

Role-based permissions

Scope access by property, region, brand or franchisee.

Capabilities

Everything an agency needs to listen at scale

Capabilities

Everything an agency needs to listen at scale

25+ question types

NPS, CSAT, CES, star ratings, matrix grids, semantic differential — every hospitality scale.

Smart conditional logic

Ask leisure, business and pilgrim travellers the right follow-ups.

On-brand experience

Match each hotel, airline or DMO's visual identity at the guest touchpoint.

PMS, CRM & loyalty integrations

Sync responses with Opera, Salesforce, Sabre, Amadeus and loyalty platforms.

Multilingual & RTL

Arabic, English, French, Mandarin, Urdu and more — fully localized.

SPSS-ready exports

Hand off cleanly to advanced statistical and market-research teams.

QR, SMS & in-app distribution

Reach guests in-room, in-cabin, on-site and post-trip.

Live property dashboard

Monitor NPS, CSAT and response rates across every location in real time.

Sentiment & theme analytics

AI-assisted text analytics surface what guests love and what to fix.

Excel & PDF reports

Share scorecards with property managers and boards in seconds.

Drag & drop builder

Design branded visitor surveys in minutes. No code required.

Role-based permissions

Scope access by property, region, brand or franchisee.

Template library

Start from a proven template

A platform engineered around the regulations, workflows, and expectations of Saudi government entities.

Battle-tested questionnaires for transport, healthcare, and municipal services.

Start from a proven template

Business

Passenger Satisfaction with Transportation

Preview

Use Template

Business

Emergency Department Responsiveness Survey

Preview

Use Template

Business

Visitor Satisfaction with Cleanliness & Services

Preview

Use Template

Business

Passenger Satisfaction with Transportation

Preview

Use Template

Business

Emergency Department Responsiveness Survey

Preview

Use Template

Business

Visitor Satisfaction with Cleanliness & Services

Preview

Use Template

Business

Hospital Admission & Discharge Experience Survey

Preview

Use Template

Improving Project Efficiency with Time Tracking

Use cases

Template library

Built for every public-sector mission

Built for every public-sector mission

Start from a proven template

Battle-tested questionnaires for transport, healthcare, and municipal services.

Battle-tested questionnaires for transport, healthcare, and municipal services.

Battle-tested questionnaires for transport, healthcare, and municipal services.

Ministries & Authorities

Run nationwide CX programs aligned with Vision 2030 service-quality KPIs, with secure in-Kingdom storage and ministry-grade governance.

Measure citizen satisfaction at national scale

National service KPIs
Cross-region benchmarking
Board-ready PDFs

Consulting Firms

Empower research and advisory teams with a white-labelled platform that turns fieldwork into client-ready insights in days.

Deliver evidence-based engagements faster

White-label workspaces
Multi-client governance
SPSS-ready datasets

Healthcare & Municipal

Pre-built templates for hospitals, clinics, and municipalities — PDPL-safe, multilingual, and ready to deploy across every touchpoint.

Capture patient & resident experience

HCAHPS-style templates
QR & SMS distribution
Real-time alerts

"BSure gave our agency a single, secure place to listen to citizens — from authoring a questionnaire to a board-ready report in days, not months"

Director of Citizen Experience · Government Entity, KSA

Improving Project Efficiency with Time Tracking
Improving Project Efficiency with Time Tracking
Improving Project Efficiency with Time Tracking
Improving Project Efficiency with Time Tracking

Ministries & Authorities

Measure citizen satisfaction at national scale

National service KPIs
Cross-region benchmarking
Board-ready PDFs

Run nationwide CX programs aligned with Vision 2030 service-quality KPIs, with secure in-Kingdom storage and ministry-grade governance.

Consulting Firms

Deliver evidence-based engagements faster

Empower research and advisory teams with a white-labelled platform that turns fieldwork into client-ready insights in days.

White-label workspaces
Multi-client governance
SPSS-ready datasets

Healthcare & Municipal

Pre-built templates for hospitals, clinics, and municipalities — PDPL-safe, multilingual, and ready to deploy across every touchpoint.

Capture patient & resident experience

HCAHPS-style templates
QR & SMS distribution
Real-time alerts

Use cases

Built for every public-sector mission

Battle-tested questionnaires for transport, healthcare, and municipal services.

Ministries & Authorities

Run nationwide CX programs aligned with Vision 2030 service-quality KPIs, with secure in-Kingdom storage and ministry-grade governance.

Measure citizen satisfaction at national scale

National service KPIs
Cross-region benchmarking
Board-ready PDFs

Consulting Firms

Empower research and advisory teams with a white-labelled platform that turns fieldwork into client-ready insights in days.

Deliver evidence-based engagements faster

White-label workspaces
Multi-client governance
SPSS-ready datasets

Healthcare & Municipal

Pre-built templates for hospitals, clinics, and municipalities — PDPL-safe, multilingual, and ready to deploy across every touchpoint.

Capture patient & resident experience

HCAHPS-style templates
QR & SMS distribution
Real-time alerts

"BSure gave our agency a single, secure place to listen to citizens — from authoring a questionnaire to a board-ready report in days, not months"

Director of Citizen Experience · Government Entity, KSA

Get started

Request a free demo for your agency

Tell us a little about your team and we'll get in touch within 24 hours with a tailored walkthrough.

Tell us a little about your team and we'll get in touch within 24 hours with a tailored walkthrough.

Personalized walkthrough with a government specialist

Sandbox access to test forms with your team

Security & compliance documentation on request

Procurement-friendly onboarding

Personalized walkthrough with a government specialist

Sandbox access to test forms with your team

Procurement-friendly onboarding

Security & compliance documentation on request

Get started

Request a free demo for your agency

Tell us a little about your team and we'll get in touch within 24 hours with a tailored walkthrough.

Personalized walkthrough with a government specialist

Sandbox access to test forms with your team

Security & compliance documentation on request

Procurement-friendly onboarding

Director of Citizen Experience · Government Entity, KSA

"BSure gave our agency a single, secure place to listen to citizens — from authoring a questionnaire to a board-ready report in days, not months"

Developed By:

2026 BSure © All Rights Reserved

Licensed by the Communications, Space & Technology Commission

Developed By:

2026 BSure © All Rights Reserved

Licensed by the Communications, Space & Technology Commission