Sectors
/ Media & Entertainment
Surveys built for
Saudi media & entertainment audiences
A PDPL-compliant, bilingual feedback platform for broadcasters, streaming services, studios, events and entertainment venues in Saudi Arabia — measure audience experience, content satisfaction, viewer engagement and brand sentiment.
Request a Demo
Explore Capabilities
Broadcast & streaming integrations
Broadcast & streaming integrations
PDPL compliant
PDPL compliant
In-Kingdom hosting
In-Kingdom hosting
Arabic & English
Arabic & English
Surveys built for
Saudi media & entertainment audiences
Request a Demo
Explore Capabilities
A PDPL-compliant, bilingual feedback platform for broadcasters, streaming services, studios, events and entertainment venues in Saudi Arabia — measure audience experience, content satisfaction, viewer engagement and brand sentiment.
Broadcast & streaming integrations
PDPL compliant
In-Kingdom hosting
Arabic & English
Sectors
/ Media & Entertainment
Live Audience Dashboard
Today
Audience NPS
4.3%
+58
Content CSAT
4.8/5
7%
96%
Viewers satisfied — last 7 days
RTL
PDPL
KSA
Live Audience Dashboard
Today
Audience NPS
4.3%
+58
Content CSAT
4.8/5
7%
Viewers satisfied — last 7 days
RTL
PDPL
KSA
100%
100%
100%
PDPL compliant
PDPL compliant
KSA
KSA
KSA
In-Kingdom hosting
In-Kingdom hosting
25+
25+
25+
Question types
Question types
3.1x
3.1x
3.1x
higher viewer engagement with feedback loops
higher viewer engagement with feedback loops
91%
91%
91%
average completion rate on audience surveys
average completion rate on audience surveys
average completion rate on audience surveys
Vision 2030
Vision 2030
Vision 2030
Media, culture & entertainment alignment
Media, culture & entertainment alignment
Media, culture & entertainment alignment
AR / EN
AR / EN
AR / EN
Full bilingual + RTL
Full bilingual + RTL
Built for Media & Entertainment in Saudi Arabia
Why media brands choose BSure
Why media brands choose BSure
Why media brands choose BSure
A platform engineered around the needs, channels and audience expectations of Saudi Arabia's fast-growing media, broadcasting and entertainment industry.
A platform engineered around the needs, channels and audience expectations of Saudi Arabia's fast-growing media, broadcasting and entertainment industry.
PDPL & NCA aligned
Fully compliant with Saudi data protection and cybersecurity regulations for handling viewer, subscriber and audience data safely.
Broadcast & CMS integrations
Connect with your streaming platform, CMS, CRM and ad-tech stack via REST API and webhooks to embed feedback at every touchpoint.
Real-time audience analytics
Live dashboards tracking audience NPS, content satisfaction, channel performance and viewer sentiment across programs.
Media industry support
A support team experienced in media operations — fast, professional, and fluent in Arabic and English.
Hosted within the Kingdom
All audience data is processed and stored on cloud infrastructure inside Saudi Arabia, ensuring digital sovereignty for media brands.
Enterprise-grade privacy
End-to-end encryption, role-based access and audit trails to protect sensitive viewer, subscription and content data.
PDPL & NCA aligned
Fully compliant with Saudi data protection and cybersecurity regulations for handling viewer, subscriber and audience data safely.
Broadcast & CMS integrations
Connect with your streaming platform, CMS, CRM and ad-tech stack via REST API and webhooks to embed feedback at every touchpoint.
Real-time audience analytics
Live dashboards tracking audience NPS, content satisfaction, channel performance and viewer sentiment across programs.
Media industry support
A support team experienced in media operations — fast, professional, and fluent in Arabic and English.
Hosted within the Kingdom
All audience data is processed and stored on cloud infrastructure inside Saudi Arabia, ensuring digital sovereignty for media brands.
Enterprise-grade privacy
End-to-end encryption, role-based access and audit trails to protect sensitive viewer, subscription and content data.
PDPL & NCA aligned
Fully compliant with Saudi data protection and cybersecurity regulations for handling viewer, subscriber and audience data safely.
Broadcast & CMS integrations
Connect with your streaming platform, CMS, CRM and ad-tech stack via REST API and webhooks to embed feedback at every touchpoint.
Real-time audience analytics
Live dashboards tracking audience NPS, content satisfaction, channel performance and viewer sentiment across programs.
Media industry support
A support team experienced in media operations — fast, professional, and fluent in Arabic and English.
Hosted within the Kingdom
All audience data is processed and stored on cloud infrastructure inside Saudi Arabia, ensuring digital sovereignty for media brands.
Enterprise-grade privacy
End-to-end encryption, role-based access and audit trails to protect sensitive viewer, subscription and content data.
HOW IT WORKS
From audience touchpoint to insight in six steps
From audience touchpoint to insight in six steps
From audience touchpoint to insight in six steps
Create a media company account
01
Register your broadcaster, studio or streaming brand and set up team roles for producers, content teams, marketing and HQ.
Design audience & content surveys
Start from media templates or build custom forms for program feedback, viewer experience, ad effectiveness and brand sentiment.
02
Distribute via QR, SMS & email
Reach viewers in-app, post-episode or on-air — trigger surveys via QR codes, push notifications and mobile.
Reach customers in-store, post-purchase, or online — trigger surveys via QR codes, receipt links, and mobile.
03
Collect feedback securely
Every response is captured in a PDPL-safe environment with encryption, access logs and configurable data retention.
04
Analyze on a live dashboard
Monitor program ratings, content satisfaction, audience CSAT and channel performance with drill-down analytics.
05
Act on audience insights
Turn viewer voice into content, programming and experience improvements that drive engagement, retention and loyalty.
06
Act on customer insights
Turn customer voice into product, service, and experience improvements that drive repeat purchases and loyalty.
06
Create a media company account
01
Register your broadcaster, studio or streaming brand and set up team roles for producers, content teams, marketing and HQ.
Design audience & content surveys
Start from media templates or build custom forms for program feedback, viewer experience, ad effectiveness and brand sentiment.
02
Distribute via app, QR, SMS & email
Reach viewers in-app, post-episode or on-air — trigger surveys via QR codes, push notifications and mobile.
03
Collect feedback securely
Every response is captured in a PDPL-safe environment with encryption, access logs and configurable data retention.
04
Analyze on a live dashboard
Monitor program ratings, content satisfaction, audience CSAT and channel performance with drill-down analytics.
05
Act on audience insights
Turn viewer voice into content, programming and experience improvements that drive engagement, retention and loyalty.
06
CAPABILITIES
Everything a media brand needs to listen at scale
25+ question types
From NPS and CSAT to matrix and open-ended — capture every dimension of the retail customer journey.
Conditional logic
Branch follow-up questions by content type, platform or satisfaction level.
Branded interfaces
Match your media brand with custom colors, logos and white-labeled survey domains.
API, SSO & webhooks
Integrate with your CMS, OTT platform, CRM and ad-tech stack for end-to-end CX loops.
Multilingual & RTL
First-class Arabic and English with full right-to-left rendering — essential for Saudi audiences.
Excel, SPSS & BI exports
Export clean datasets for content analysis, BI tools and audience research.
Team workspaces
Collaborate across programming, marketing, production and operations in shared workspaces.
Interactive CX dashboard
Live monitoring of audience NPS, content ratings and engagement across programs.
Advanced segmentation
Slice feedback by program, audience segment, region, device and subscription tier.
Board-ready PDF reports
Generate executive and board-ready reports in one click — branded and bilingual.
Drag & drop builder
Design branded surveys in minutes — with versioning for seasons, episodes and campaigns.
Role-based permissions
Granular access by channel, program, department or team — from producers to executives.
25+ question types
From NPS and CSAT to matrix and open-ended — capture every dimension of the retail customer journey.
Conditional logic
Branch follow-up questions by content type, platform or satisfaction level.
Branded interfaces
Match your media brand with custom colors, logos and white-labeled survey domains.
API, SSO & webhooks
Integrate with your CMS, OTT platform, CRM and ad-tech stack for end-to-end CX loops.
Multilingual & RTL
First-class Arabic and English with full right-to-left rendering — essential for Saudi audiences.
Excel, SPSS & BI exports
Export clean datasets for content analysis, BI tools and audience research.
Team workspaces
Collaborate across programming, marketing, production and operations in shared workspaces.
Interactive CX dashboard
Live monitoring of audience NPS, content ratings and engagement across programs.
Advanced segmentation
Slice feedback by program, audience segment, region, device and subscription tier.
Board-ready PDF reports
Generate executive and board-ready reports in one click — branded and bilingual.
Drag & drop builder
Design branded surveys in minutes — with versioning for seasons, episodes and campaigns.
Role-based permissions
Granular access by channel, program, department or team — from producers to executives.
CAPABILITIES
Everything a retailer needs to listen at scale
CAPABILITIES
Everything a media brand needs to listen at scale
25+ question types
From NPS and CSAT to matrix and open-ended — capture every dimension of the retail customer journey.
Conditional logic
Branch follow-up questions by content type, platform or satisfaction level.
Branded interfaces
Match your media brand with custom colors, logos and white-labeled survey domains.
API, SSO & webhooks
Integrate with your CMS, OTT platform, CRM and ad-tech stack for end-to-end CX loops.
Multilingual & RTL
First-class Arabic and English with full right-to-left rendering — essential for Saudi audiences.
Excel, SPSS & BI exports
Export clean datasets for content analysis, BI tools and audience research.
Team workspaces
Collaborate across programming, marketing, production and operations in shared workspaces.
Interactive CX dashboard
Live monitoring of audience NPS, content ratings and engagement across programs.
Advanced segmentation
Slice feedback by program, audience segment, region, device and subscription tier.
Board-ready PDF reports
Generate executive and board-ready reports in one click — branded and bilingual.
Drag & drop builder
Design branded surveys in minutes — with versioning for seasons, episodes and campaigns.
Role-based permissions
Granular access by channel, program, department or team — from producers to executives.
TEMPLATE LIBRARY
Start from a proven media template
Battle-tested questionnaires for programs, streaming content, live events and brand sentiment.
Start from a proven media template
Improving Project Efficiency with Time Tracking
USE CASES
Template library
Built for every media format
Built for every media format
Start from a proven media template
From broadcasters and streaming services to live events and venues, BSure adapts to your audiences, content and segments.
From broadcasters and streaming services to live events and venues, BSure adapts to your audiences, content and segments.
Battle-tested questionnaires for programs, streaming content, live events and brand sentiment.
Broadcasters & TV Networks
Run continuous voice-of-viewer programs across all channels — from morning shows to prime-time — with real-time alerts to producers and HQ.
Lift program ratings and audience loyalty
Program-level NPS and audience tracking
Show comparison and benchmarking
Host & presenter performance scorecards
Streaming Platforms & OTT
Embed elegant micro-surveys into the viewing experience to understand content preferences, watch satisfaction and feature expectations.
Build subscriber loyalty through personalization
Content-level feedback by title
Recommendation quality tracking
Premium subscriber experience programs
Events, Venues & Live Entertainment
Measure attendee satisfaction, venue service quality and event experience to inform programming and operational decisions.
Optimize attendee experience and bookings
Attendee satisfaction benchmarking
Visitor flow and experience insights
Venue and amenity feedback loops
"BSure helped us understand viewer sentiment across 12 channels — our prime-time NPS improved by 32 points in six months"
Head of Audience Insights · Leading KSA Broadcaster
Improving Project Efficiency with Time Tracking
Improving Project Efficiency with Time Tracking
Improving Project Efficiency with Time Tracking
Improving Project Efficiency with Time Tracking
Broadcasters & TV Networks
Run continuous voice-of-viewer programs across all channels — from morning shows to prime-time — with real-time alerts to producers and HQ.
Lift program ratings and audience loyalty
Program-level NPS and audience tracking
Show comparison and benchmarking
Host & presenter performance scorecards
Streaming Platforms & OTT
Embed elegant micro-surveys into the viewing experience to understand content preferences, watch satisfaction and feature expectations.
Build subscriber loyalty through personalization
Content-level feedback by title
Recommendation quality tracking
Premium subscriber experience programs
Events, Venues & Live Entertainment
Measure attendee satisfaction, venue service quality and event experience to inform programming and operational decisions.
Optimize attendee experience and bookings
Attendee satisfaction benchmarking
Visitor flow and experience insights
Venue and amenity feedback loops
Use cases
Built for every media format
From broadcasters and streaming services to live events and venues, BSure adapts to your audiences, content and segments.
Broadcasters & TV Networks
Run continuous voice-of-viewer programs across all channels — from morning shows to prime-time — with real-time alerts to producers and HQ.
Lift program ratings and audience loyalty
Program-level NPS and audience tracking
Show comparison and benchmarking
Host & presenter performance scorecards
Streaming Platforms & OTT
Embed elegant micro-surveys into the viewing experience to understand content preferences, watch satisfaction and feature expectations.
Build subscriber loyalty through personalization
Content-level feedback by title
Recommendation quality tracking
Premium subscriber experience programs
Events, Venues & Live Entertainment
Measure attendee satisfaction, venue service quality and event experience to inform programming and operational decisions.
Optimize attendee experience and bookings
Attendee satisfaction benchmarking
Visitor flow and experience insights
Venue and amenity feedback loops
"BSure helped us understand viewer sentiment across 12 channels — our prime-time NPS improved by 32 points in six months"
Head of Audience Insights · Leading KSA Broadcaster
GET STARTED
GET STARTED
Request a free demo for your media brand
Request a free demo for your media brand
Tell us a little about your media or entertainment business and we'll get in touch within 24 hours with a tailored walkthrough.
Tell us a little about your media or entertainment business and we'll get in touch within 24 hours with a tailored walkthrough.
Personalized walkthrough with a media CX specialist
Sandbox access to test program, content and event surveys
PDPL security review and platform integration support
Procurement-friendly onboarding for media organizations
Personalized walkthrough with a media CX specialist
Sandbox access to test program, content and event surveys
PDPL security review and platform integration support
Procurement-friendly onboarding for media organizations
Get started
Request a free demo for your media brand
Tell us a little about your retail business and we'll get in touch within 24 hours with a tailored walkthrough.
Personalized walkthrough with a media CX specialist
Sandbox access to test program, content and event surveys
PDPL security review and platform integration support
Procurement-friendly onboarding for media organizations
Head of Audience Insights · Leading KSA Broadcaster
"BSure helped us understand viewer sentiment across 12 channels — our prime-time NPS improved by 32 points in six months"
Digital Solutions
Analytics Dashboard