Digital Solutions

Sectors

Resources

Help Center

Digital Solutions

Resources

Help Center

Sectors

Sectors

/ Nonprofit Organizations

Surveys built for

Saudi nonprofit & charitable impact

A PDPL-compliant, bilingual feedback platform for broadcasters, streaming services, studios, events and entertainment venues in Saudi Arabia — measure audience experience, content satisfaction, viewer engagement and brand sentiment.

Request a Demo

Explore Capabilities

Beneficiary & volunteer tracking

Beneficiary & volunteer tracking

PDPL compliant

PDPL compliant

In-Kingdom hosting

In-Kingdom hosting

Arabic & English

Arabic & English

Surveys built for

Saudi nonprofit & charitable impact

Request a Demo

Explore Capabilities

A PDPL-compliant, bilingual feedback platform for charities, NGOs, foundations and social enterprises in Saudi Arabia — measure beneficiary satisfaction, volunteer engagement, program impact and donor sentiment.

Beneficiary & volunteer tracking

PDPL compliant

In-Kingdom hosting

Arabic & English

Sectors

/ Nonprofit Organizations

Live Impact Dashboard

Today

Beneficiary NPS

5.1%

+62

Program CSAT

4.7/5

6%

94%

Beneficiaries satisfied — last 7 days

RTL

PDPL

KSA

Live Impact Dashboard

Today

Beneficiary NPS

5.1%

+62

Program CSAT

4.7/5

6%

Beneficiaries satisfied — last 7 days

RTL

PDPL

KSA

100%

100%

100%

PDPL compliant

PDPL compliant

KSA

KSA

KSA

In-Kingdom hosting

In-Kingdom hosting

25+

25+

25+

Question types

Question types

2.8x

2.8x

2.8x

higher volunteer retention with feedback loops

higher volunteer retention with feedback loops

89%

89%

89%

average completion rate on beneficiary surveys

average completion rate on beneficiary surveys

average completion rate on beneficiary surveys

Vision 2030

Vision 2030

Vision 2030

Social & nonprofit sector alignment

Social & nonprofit sector alignment

Social & nonprofit sector alignment

AR / EN

AR / EN

AR / EN

Full bilingual + RTL

Full bilingual + RTL

Built for Nonprofits in Saudi Arabia

Why charitable organizations choose BSure

Why charitable organizations choose BSure

Why charitable organizations choose BSure

A platform engineered around the needs, beneficiaries and stakeholders of Saudi Arabia's growing nonprofit and social impact sector.

A platform engineered around the needs, beneficiaries and stakeholders of Saudi Arabia's growing nonprofit and social impact sector.

PDPL & NCA aligned

Fully compliant with Saudi data protection and cybersecurity regulations for handling beneficiary, donor and volunteer data safely.

System integrations

Connect with your CRM, donor management and ERP systems via REST API and webhooks to embed feedback at every touchpoint.

Real-time impact analytics

Live dashboards tracking beneficiary NPS, program satisfaction, volunteer engagement and donor sentiment across initiatives.

Nonprofit sector support

A support team experienced in nonprofit operations — fast, professional, and fluent in Arabic and English.

Hosted within the Kingdom

All data is processed and stored on cloud infrastructure inside Saudi Arabia, ensuring digital sovereignty for nonprofit organizations.

Enterprise-grade privacy

End-to-end encryption, role-based access and audit trails to protect sensitive beneficiary, donor and program data.

PDPL & NCA aligned

Fully compliant with Saudi data protection and cybersecurity regulations for handling beneficiary, donor and volunteer data safely.

System integrations

Connect with your CRM, donor management and ERP systems via REST API and webhooks to embed feedback at every touchpoint.

Real-time impact analytics

Live dashboards tracking beneficiary NPS, program satisfaction, volunteer engagement and donor sentiment across initiatives.

Nonprofit sector support

A support team experienced in nonprofit operations — fast, professional, and fluent in Arabic and English.

Hosted within the Kingdom

All data is processed and stored on cloud infrastructure inside Saudi Arabia, ensuring digital sovereignty for nonprofit organizations.

Enterprise-grade privacy

End-to-end encryption, role-based access and audit trails to protect sensitive beneficiary, donor and program data.

PDPL & NCA aligned

Fully compliant with Saudi data protection and cybersecurity regulations for handling beneficiary, donor and volunteer data safely.

System integrations

Connect with your CRM, donor management and ERP systems via REST API and webhooks to embed feedback at every touchpoint.

Real-time impact analytics

Live dashboards tracking beneficiary NPS, program satisfaction, volunteer engagement and donor sentiment across initiatives.

Nonprofit sector support

A support team experienced in nonprofit operations — fast, professional, and fluent in Arabic and English.

Hosted within the Kingdom

All data is processed and stored on cloud infrastructure inside Saudi Arabia, ensuring digital sovereignty for nonprofit organizations.

Enterprise-grade privacy

End-to-end encryption, role-based access and audit trails to protect sensitive beneficiary, donor and program data.

HOW IT WORKS

From community touchpoint to insight in six steps

From community touchpoint to insight in six steps

From community touchpoint to insight in six steps

Create a nonprofit account

01

Register your charity, foundation or NGO and set up team roles for program managers, field teams, volunteers and HQ.

Design beneficiary & donor surveys

Start from nonprofit templates or build custom forms for beneficiary feedback, volunteer experience, program evaluation and donor satisfaction.

02

Distribute via app, QR, SMS & email

Reach beneficiaries and volunteers in the field, at centers or online — trigger surveys via QR codes, SMS and mobile.

Reach customers in-store, post-purchase, or online — trigger surveys via QR codes, receipt links, and mobile.

03

Collect feedback securely

Every response is captured in a PDPL-safe environment with encryption, access logs and configurable data retention.

04

Analyze on a live dashboard

Monitor program impact, beneficiary satisfaction, volunteer engagement and donation experience with drill-down analytics.

05

Act on community insights

Turn beneficiary voice into program, service and experience improvements that drive social impact and organizational growth.

06

Act on community insights

Turn beneficiary voice into program, service and experience improvements that drive social impact and organizational growth.

06

Create a nonprofit account

01

Register your charity, foundation or NGO and set up team roles for program managers, field teams, volunteers and HQ.

Design beneficiary & donor surveys

Start from nonprofit templates or build custom forms for beneficiary feedback, volunteer experience, program evaluation and donor satisfaction.

02

Distribute via app, QR, SMS & email

Reach beneficiaries and volunteers in the field, at centers or online — trigger surveys via QR codes, SMS and mobile.

03

Collect feedback securely

Every response is captured in a PDPL-safe environment with encryption, access logs and configurable data retention.

04

Analyze on a live dashboard

Monitor program impact, beneficiary satisfaction, volunteer engagement and donation experience with drill-down analytics.

05

Act on audience insights

Turn beneficiary voice into program, service and experience improvements that drive social impact and organizational growth.

06

CAPABILITIES

Everything a nonprofit needs to listen at scale

25+ question types

From NPS and CSAT to matrix and open-ended — capture every dimension of the beneficiary and volunteer journey.

Conditional logic

Branch follow-up questions by content type, platform or satisfaction level.

Branded interfaces

Match your media brand with custom colors, logos and white-labeled survey domains.

API, SSO & webhooks

Integrate with your CRM, donor platform and ERP for end-to-end impact tracking.

Multilingual & RTL

First-class Arabic and English with full right-to-left rendering — essential for Saudi audiences.

Excel, SPSS & BI exports

Export clean datasets for program analysis, BI tools and research.

Team workspaces

Collaborate across programs, field teams, volunteers and operations in shared workspaces.

Interactive impact dashboard

Live monitoring of beneficiary NPS, program ratings and engagement across initiatives.

Advanced segmentation

Slice feedback by program, beneficiary segment, region, center and volunteer cohort.

Board-ready PDF reports

Generate executive and board-ready reports in one click — branded and bilingual.

Drag & drop builder

Design branded surveys in minutes — with versioning for programs, campaigns and fundraising seasons.

Role-based permissions

Granular access by program, center, department or team — from field staff to executives.

25+ question types

From NPS and CSAT to matrix and open-ended — capture every dimension of the beneficiary and volunteer journey.

Conditional logic

Branch follow-up questions by content type, platform or satisfaction level.

Branded interfaces

Match your media brand with custom colors, logos and white-labeled survey domains.

API, SSO & webhooks

Integrate with your CRM, donor platform and ERP for end-to-end impact tracking.

Multilingual & RTL

First-class Arabic and English with full right-to-left rendering — essential for Saudi audiences.

Excel, SPSS & BI exports

Export clean datasets for program analysis, BI tools and research.

Team workspaces

Collaborate across programs, field teams, volunteers and operations in shared workspaces.

Interactive impact dashboard

Live monitoring of beneficiary NPS, program ratings and engagement across initiatives.

Advanced segmentation

Slice feedback by program, beneficiary segment, region, center and volunteer cohort.

Board-ready PDF reports

Generate executive and board-ready reports in one click — branded and bilingual.

Drag & drop builder

Design branded surveys in minutes — with versioning for programs, campaigns and fundraising seasons.

Role-based permissions

Granular access by program, center, department or team — from field staff to executives.

CAPABILITIES

Everything a nonprofit needs to listen at scale

CAPABILITIES

Everything a nonprofit needs to listen at scale

25+ question types

From NPS and CSAT to matrix and open-ended — capture every dimension of the beneficiary and volunteer journey.

Conditional logic

Branch follow-up questions by content type, platform or satisfaction level.

Branded interfaces

Match your media brand with custom colors, logos and white-labeled survey domains.

API, SSO & webhooks

Integrate with your CRM, donor platform and ERP for end-to-end impact tracking.

Multilingual & RTL

First-class Arabic and English with full right-to-left rendering — essential for Saudi audiences.

Excel, SPSS & BI exports

Export clean datasets for program analysis, BI tools and research.

Team workspaces

Collaborate across programs, field teams, volunteers and operations in shared workspaces.

Interactive impact dashboard

Live monitoring of beneficiary NPS, program ratings and engagement across initiatives.

Advanced segmentation

Slice feedback by program, beneficiary segment, region, center and volunteer cohort.

Board-ready PDF reports

Generate executive and board-ready reports in one click — branded and bilingual.

Drag & drop builder

Design branded surveys in minutes — with versioning for programs, campaigns and fundraising seasons.

Role-based permissions

Granular access by program, center, department or team — from field staff to executives.

TEMPLATE LIBRARY

Start from a proven nonprofit template

Battle-tested questionnaires for emergency response, facility services, healthcare programs and education initiatives.

Start from a proven nonprofit template

Business

Passenger Satisfaction with Transportation

Preview

Use Template

Business

Emergency Department Responsiveness Survey

Preview

Use Template

Business

Visitor Satisfaction with Cleanliness & Services

Preview

Use Template

Business

Passenger Satisfaction with Transportation

Preview

Use Template

Business

Emergency Department Responsiveness Survey

Preview

Use Template

Business

Visitor Satisfaction with Cleanliness & Services

Preview

Use Template

Business

Hospital Admission & Discharge Experience Survey

Preview

Use Template

Improving Project Efficiency with Time Tracking

USE CASES

Template library

Built for every nonprofit mission

Start from a proven nonprofit template

Built for every nonprofit mission

From humanitarian NGOs and foundations to volunteer centers and community programs, BSure adapts to your beneficiaries, donors and stakeholders.

Battle-tested questionnaires for emergency response, facility services, healthcare programs and education initiatives.

From humanitarian NGOs and foundations to volunteer centers and community programs, BSure adapts to your beneficiaries, donors and stakeholders.

Charities & Humanitarian NGOs

Run continuous voice-of-beneficiary programs across all relief and development initiatives — with real-time alerts to program managers and HQ.

Measure beneficiary satisfaction & program reach

Program-level NPS and beneficiary tracking
Initiative comparison and benchmarking
Field team performance scorecards

Foundations & Social Enterprises

Embed elegant feedback mechanisms into the donor journey to understand giving experience, communication preferences and impact expectations.

Build donor trust through transparency

Donor satisfaction by giving channel

Impact report quality tracking

Major donor experience programs

Volunteer Organizations & Community Centers

Measure volunteer satisfaction, training quality and center operations to inform program design and operational decisions.

Optimize volunteer experience and retention

Volunteer satisfaction benchmarking Training and onboarding insights
Center and amenity feedback loops

"BSure helped us understand beneficiary needs across 8 governorates — our program satisfaction scores improved by 28 points in one year"

Director of Programs · Leading KSA Charity

Improving Project Efficiency with Time Tracking
Improving Project Efficiency with Time Tracking
Improving Project Efficiency with Time Tracking
Improving Project Efficiency with Time Tracking

Charities & Humanitarian NGOs

Run continuous voice-of-beneficiary programs across all relief and development initiatives — with real-time alerts to program managers and HQ.

Measure beneficiary satisfaction & program reach

Program-level NPS and beneficiary tracking
Initiative comparison and benchmarking
Field team performance scorecards

Foundations & Social Enterprises

Embed elegant feedback mechanisms into the donor journey to understand giving experience, communication preferences and impact expectations.

Build donor trust through transparency

Donor satisfaction by giving channel

Impact report quality tracking

Major donor experience programs

Volunteer Organizations & Community Centers

Measure volunteer satisfaction, training quality and center operations to inform program design and operational decisions.

Optimize volunteer experience and retention

Volunteer satisfaction benchmarking Training and onboarding insights
Center and amenity feedback loops

Use cases

Built for every nonprofit mission

From humanitarian NGOs and foundations to volunteer centers and community programs, BSure adapts to your beneficiaries, donors and stakeholders.

Charities & Humanitarian NGOs

Run continuous voice-of-beneficiary programs across all relief and development initiatives — with real-time alerts to program managers and HQ.

Measure beneficiary satisfaction & program reach

Program-level NPS and beneficiary tracking
Initiative comparison and benchmarking
Field team performance scorecards

Foundations & Social Enterprises

Embed elegant feedback mechanisms into the donor journey to understand giving experience, communication preferences and impact expectations.

Build donor trust through transparency

Donor satisfaction by giving channel

Impact report quality tracking

Major donor experience programs

Volunteer Organizations & Community Centers

Measure volunteer satisfaction, training quality and center operations to inform program design and operational decisions.

Optimize volunteer experience and retention

Volunteer satisfaction benchmarking Training and onboarding insights
Center and amenity feedback loops

"BSure helped us understand beneficiary needs across 8 governorates — our program satisfaction scores improved by 28 points in one year"

Director of Programs · Leading KSA Charity

GET STARTED

GET STARTED

Request a free demo for your nonprofit

Request a free demo for your nonprofit

Tell us a little about your charitable organization and we'll get in touch within 24 hours with a tailored walkthrough.

Tell us a little about your charitable organization and we'll get in touch within 24 hours with a tailored walkthrough.

Personalized walkthrough with a nonprofit CX specialist

Sandbox access to test beneficiary, volunteer and donor surveys

PDPL security review and platform integration support

Procurement-friendly onboarding for nonprofit organizations

Personalized walkthrough with a nonprofit CX specialist

Sandbox access to test beneficiary, volunteer and donor surveys

PDPL security review and platform integration support

Procurement-friendly onboarding for nonprofit organizations

Get started

Request a free demo for your nonprofit

Tell us a little about your charitable organization and we'll get in touch within 24 hours with a tailored walkthrough.

Personalized walkthrough with a nonprofit CX specialist

Sandbox access to test beneficiary, volunteer and donor surveys

PDPL security review and platform integration support

Procurement-friendly onboarding for nonprofit organizations

Director of Programs · Leading KSA Charity

"BSure helped us understand beneficiary needs across 8 governorates — our program satisfaction scores improved by 28 points in one year"

Developed By:

2026 BSure © All Rights Reserved

Licensed by the Communications, Space & Technology Commission

Developed By:

2026 BSure © All Rights Reserved

Licensed by the Communications, Space & Technology Commission