Sectors
/ Restaurants & Cafes
Surveys built for
Saudi restaurants & cafes
Saudi restaurants & cafes
A secure, bilingual feedback platform for F&B brands in Saudi Arabia — measure dining experience, food quality, and service satisfaction. PDPL compliant, in-Kingdom hosted, and designed for tableside QR, delivery, and social feedback.
A secure, bilingual feedback platform for F&B brands in Saudi Arabia — measure dining experience, food quality, and service satisfaction. PDPL compliant, in-Kingdom hosted, and designed for tableside QR, delivery, and social feedback.
Request A Free Demo
Explore Capabilities
QR-code ready
QR-code ready
PDPL compliant
PDPL compliant
In-Kingdom hosting
In-Kingdom hosting
Arabic & English
Arabic & English
Surveys built for
Saudi restaurants & cafes
Request A Free Demo
Explore Capabilities
A secure, bilingual feedback platform for F&B brands in Saudi Arabia — measure dining experience, food quality, and service satisfaction. PDPL compliant, in-Kingdom hosted, and designed for tableside QR, delivery, and social feedback.
QR-code ready
PDPL compliant
In-Kingdom hosting
Arabic & English
Sectors
/ Restaurants & Cafes
Live restaurant dashboard
Today
Guest NPS
6.2%
+42
Food Quality
4.7/5
0.4
88%
Satisfaction by branch — last 7 days
NCA
PDPL
KSA
Live restaurant dashboard
Today
Guest NPS
6.2%
+42
Food Quality
4.7/5
0.4
Satisfaction by branch — last 7 days
NCA
PDPL
KSA
100%
100%
100%
PDPL & NCA aligned
PDPL & NCA aligned
KSA
KSA
KSA
In-Kingdom hosting
In-Kingdom hosting
25+
25+
25+
Question types
Question types
AR / EN
AR / EN
AR / EN
Full bilingual + RTL
Full bilingual + RTL
2.8×
2.8×
Faster insight turnaround vs. paper forms
89%
Average guest survey completion rate
Vision 2030
Service-quality alignment for KSA F&B
Built for F&B in Saudi Arabia
Built for F&B in Saudi Arabia
Why restaurant teams choose BSure
Why schools & universities choose BSure
Why restaurant teams choose BSure
A platform engineered around the workflows, regulations, and guest expectations of Saudi Arabia's food and beverage industry.
A platform engineered around the workflows, regulations, and guest expectations of Saudi Arabia's food and beverage industry.
PDPL & NCA aligned
Fully compliant with Saudi data protection and cybersecurity regulations for handling customer feedback safely.
POS & CRM integration
Connect with leading restaurant POS systems and CRMs to embed feedback directly into the customer journey.
Real-time analytics
Live dashboards tracking guest NPS, food quality scores, service speed, and staff performance by branch.
Hospitality-specialized support
A support team experienced in F&B operations — fast, professional, and fluent in Arabic and English.
Hosted within the Kingdom
All guest data is processed and stored on cloud infrastructure inside Saudi Arabia, ensuring digital sovereignty.
Enterprise-grade privacy
End-to-end encryption, role-based access, and audit trails to protect sensitive customer and operational data.
PDPL & NCA aligned
Fully compliant with Saudi data protection and cybersecurity regulations for handling customer feedback safely.
POS & CRM integration
Connect with leading restaurant POS systems and CRMs to embed feedback directly into the customer journey.
Real-time analytics
Live dashboards tracking guest NPS, food quality scores, service speed, and staff performance by branch.
Hospitality-specialized support
A support team experienced in F&B operations — fast, professional, and fluent in Arabic and English.
Hosted within the Kingdom
All guest data is processed and stored on cloud infrastructure inside Saudi Arabia, ensuring digital sovereignty.
Enterprise-grade privacy
End-to-end encryption, role-based access, and audit trails to protect sensitive customer and operational data.
PDPL & NCA aligned
Fully compliant with Saudi data protection and cybersecurity regulations for handling customer feedback safely.
POS & CRM integration
Connect with leading restaurant POS systems and CRMs to embed feedback directly into the customer journey.
Real-time analytics
Live dashboards tracking guest NPS, food quality scores, service speed, and staff performance by branch.
Hospitality-specialized support
A support team experienced in F&B operations — fast, professional, and fluent in Arabic and English.
Hosted within the Kingdom
All guest data is processed and stored on cloud infrastructure inside Saudi Arabia, ensuring digital sovereignty.
Enterprise-grade privacy
End-to-end encryption, role-based access, and audit trails to protect sensitive customer and operational data.
HOW IT WORKS
HOW IT WORKS
From menu to insight in six steps
From menu to insight in six steps
From menu to insight in six steps
Create a restaurant account
01
Register your brand and set up branch-level roles that mirror your kitchen, floor, and management teams.
Design dining & service surveys
Start from proven F&B templates or build custom forms for food quality, ambiance, and service evaluation.
02
Distribute via QR, SMS & social
Reach guests at the table, after delivery, or on social media with branded, bilingual survey links.
03
Collect feedback securely
Every response is captured in a PDPL-safe environment with full encryption and access controls.
04
Analyze on a live dashboard
Monitor branch performance, trending dishes, and service bottlenecks with real-time visual reports.
05
Improve the guest experience
Turn insights into operational changes that boost satisfaction scores, repeat visits, and revenue.
06
Improve teaching & learning
Turn data into actionable insights that raise academic quality and student satisfaction.
06
Create a restaurant account
01
Register your brand and set up branch-level roles that mirror your kitchen, floor, and management teams.
Design dining & service surveys
Start from proven F&B templates or build custom forms for food quality, ambiance, and service evaluation.
02
Distribute via QR, SMS & social
Reach guests at the table, after delivery, or on social media with branded, bilingual survey links.
03
Collect feedback securely
Every response is captured in a PDPL-safe environment with full encryption and access controls.
04
Analyze on a live dashboard
Monitor branch performance, trending dishes, and service bottlenecks with real-time visual reports.
05
Improve the guest experience
Turn insights into operational changes that boost satisfaction scores, repeat visits, and revenue.
06
CAPABILITIES
Everything an F&B brand needs to listen at scale
25+ question types
From taste-rating sliders to photo uploads — capture every dimension of the dining experience.
Conditional logic
Ask follow-up questions based on ratings, dish ordered, or service channel.
Branded interfaces
Match your restaurant's visual identity with custom colors, logos, and fonts.
POS & delivery integration
Connect with Oracle MICROS, Foodics, and delivery apps for seamless data flow.
Multilingual & RTL
First-class Arabic and English with full RTL support for bilingual guest bases.
Excel & SPSS exports
Export clean datasets for deeper analysis in Excel, SPSS, or BI tools.
Team workspaces
Collaborate with kitchen managers, floor supervisors, and marketing in shared workspaces.
Interactive dashboard
Live monitoring of response rates, satisfaction trends, and branch benchmarks.
Advanced analytics
Segment by branch, time of day, dish category, and guest type for deeper insight.
PDF report generation
Generate board-ready or investor-ready PDF reports in one click.
Drag & drop builder
Design branded surveys in minutes. No coding or design skills needed.
Role-based permissions
Grant access by branch, region, or role — from floor manager to regional director.
25+ question types
From taste-rating sliders to photo uploads — capture every dimension of the dining experience.
Conditional logic
Ask follow-up questions based on ratings, dish ordered, or service channel.
Branded interfaces
Match your restaurant's visual identity with custom colors, logos, and fonts.
POS & delivery integration
Connect with Oracle MICROS, Foodics, and delivery apps for seamless data flow.
Multilingual & RTL
First-class Arabic and English with full RTL support for bilingual guest bases.
Excel & SPSS exports
Export clean datasets for deeper analysis in Excel, SPSS, or BI tools.
Team workspaces
Collaborate with kitchen managers, floor supervisors, and marketing in shared workspaces.
Interactive dashboard
Live monitoring of response rates, satisfaction trends, and branch benchmarks.
Advanced analytics
Segment by branch, time of day, dish category, and guest type for deeper insight.
PDF report generation
Generate board-ready or investor-ready PDF reports in one click.
Drag & drop builder
Design branded surveys in minutes. No coding or design skills needed.
Role-based permissions
Grant access by branch, region, or role — from floor manager to regional director.
CAPABILITIES
Everything an F&B brand needs to listen at scale
CAPABILITIES
Everything an institution needs to assess at scale
25+ question types
From multiple choice to open-ended, matrices, and essay questions for every subject.
Conditional logic
Adaptive assessments that adjust based on student answers and grade level.
Branded interfaces
Match your school or university visual identity for a familiar student experience.
LMS & SIS integration
Connect to your existing educational platforms via secure APIs and SSO.
Multilingual & RTL
First-class Arabic and English with full RTL support for Saudi classrooms.
SPSS-ready exports
Export assessment data for advanced educational research and analysis.
Team workspaces
Collaborate with comments, approvals, and audit trails for academic integrity.
Interactive dashboard
Live monitoring of assessments, response rates, and academic KPIs.
Advanced analytics
Statistical reports on class performance, subject mastery, and institutional benchmarks.
Effortless Excel export
Share gradebooks and reports across departments in seconds.
Drag & drop builder
Create quizzes and surveys in minutes — no technical skills required.
Role-based access
Control access by role: admin, teacher, student, or parent.
TEMPLATE LIBRARY
Start from a proven template
Battle-tested questionnaires for dine-in, delivery, and cafe operations.
Start from a proven template
USE CASES
Template library
Built for every F&B operation
Built for every F&B operation
Start from a proven template
Whether you run a single cafe or a multi-branch restaurant group, BSure adapts to your service model, brand standards, and growth ambitions.
Whether you run a single cafe or a multi-branch restaurant group, BSure adapts to your service model, brand standards, and growth ambitions.
Battle-tested questionnaires for dine-in, delivery, and cafe operations.
Fine Dining & Casual Restaurants
Run standardized guest satisfaction programs across all locations — measure food quality, service speed, and ambiance with branch-level benchmarking.
Elevate the dining experience across every branch
Branch-level NPS comparison
Dish-specific feedback tracking
Real-time manager alerts
Cafes & Quick Service
Short, mobile-optimized surveys placed on tables, receipts, or QR codes at the counter — designed for speed without sacrificing insight quality.
Capture feedback in seconds, not minutes
QR-code table surveys
Receipt-based feedback
Social media sharing
Cloud Kitchens & Delivery Brands
Track post-delivery satisfaction, packaging quality, and delivery time with automated surveys triggered via SMS or delivery app webhooks.
Optimize delivery and packaging experience
Post-delivery SMS surveys
Packaging quality ratingsRider performance feedback
"BSure helped us identify exactly which branches were losing guests to slow service — we fixed it and saw a 23% NPS lift in 6 weeks"
Head of Operations · Multi-branch Restaurant Group, KSA
Fine Dining & Casual Restaurants
Run standardized guest satisfaction programs across all locations — measure food quality, service speed, and ambiance with branch-level benchmarking.
Elevate the dining experience across every branch
Branch-level NPS comparison
Dish-specific feedback tracking
Real-time manager alerts
Cafes & Quick Service
Short, mobile-optimized surveys placed on tables, receipts, or QR codes at the counter — designed for speed without sacrificing insight quality.
Capture feedback in seconds, not minutes
QR-code table surveys
Receipt-based feedback
Social media sharing
Cloud Kitchens & Delivery Brands
Track post-delivery satisfaction, packaging quality, and delivery time with automated surveys triggered via SMS or delivery app webhooks.
Optimize delivery and packaging experience
Post-delivery SMS surveys
Packaging quality ratingsRider performance feedback
Use cases
Built for every F&B operation
Whether you run a single cafe or a multi-branch restaurant group, BSure adapts to your service model, brand standards, and growth ambitions.
Fine Dining & Casual Restaurants
Run standardized guest satisfaction programs across all locations — measure food quality, service speed, and ambiance with branch-level benchmarking.
Elevate the dining experience across every branch
Branch-level NPS comparison
Dish-specific feedback tracking
Real-time manager alerts
Cafes & Quick Service
Short, mobile-optimized surveys placed on tables, receipts, or QR codes at the counter — designed for speed without sacrificing insight quality.
Capture feedback in seconds, not minutes
QR-code table surveys
Receipt-based feedback
Social media sharing
Cloud Kitchens & Delivery Brands
Track post-delivery satisfaction, packaging quality, and delivery time with automated surveys triggered via SMS or delivery app webhooks.
Optimize delivery and packaging experience
Post-delivery SMS surveys
Packaging quality ratingsRider performance feedback
"BSure helped us identify exactly which branches were losing guests to slow service — we fixed it and saw a 23% NPS lift in 6 weeks"
Head of Operations · Multi-branch Restaurant Group, KSA
GET STARTED
Request a free demo for your restaurant
Tell us a little about your F&B brand and we'll get in touch within 24 hours with a tailored walkthrough.
Tell us a little about your F&B brand and we'll get in touch within 24 hours with a tailored walkthrough.
Personalized walkthrough with an F&B specialist
Sandbox access to test surveys with your team
QR-code generation and table placement guide
Procurement-friendly onboarding for multi-branch groups
Personalized walkthrough with an F&B specialist
Sandbox access to test surveys with your team
QR-code generation and table placement guide
Procurement-friendly onboarding for multi-branch groups
Get started
Request a free demo for your restaurant
Tell us a little about your F&B brand and we'll get in touch within 24 hours with a tailored walkthrough.
Personalized walkthrough with an F&B specialist
Sandbox access to test surveys with your team
QR-code generation and table placement guide
Procurement-friendly onboarding for multi-branch groups
Head of Operations · Multi-branch Restaurant Group, KSA
