Innovative online forms and questionnaires to improve customer experience and enhance service efficiency in restaurants and cafes

A reliable Saudi technology designed specifically to enable the F&B sector to create online forms and questionnaires to measure customer satisfaction, evaluate performance, and improve the hospitality experience efficiently and in a safe environment.

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We enable restaurants and cafes to collect and analyze customer rating data to measure their satisfaction and improve their experience

Real-time analysis of customer feedback

BSure allows restaurants to collect and evaluate customer feedback in real-time, helping to improve service and continuously deliver a better experience.

Real-time analysis of customer feedback

BSure allows restaurants to collect and evaluate customer feedback in real-time, helping to improve service and continuously deliver a better experience.

Real-time analysis of customer feedback

BSure allows restaurants to collect and evaluate customer feedback in real-time, helping to improve service and continuously deliver a better experience.

Customize questionnaires to assess the quality of food and service

BSure enables you to create customized surveys to measure the quality of food, service, and the overall atmosphere in your restaurant or café, making it easy to accurately measure customer satisfaction.

Customize questionnaires to assess the quality of food and service

Manage notes in an organized way

With BSure, you can collect all feedback and suggestions from customers in one place, allowing you to periodically improve the service based on their ratings.

Manage notes in an organized way

With BSure, you can collect all feedback and suggestions from customers in one place, allowing you to periodically improve the service based on their ratings.

Manage notes in an organized way

With BSure, you can collect all feedback and suggestions from customers in one place, allowing you to periodically improve the service based on their ratings.

Improve operational efficiency

By analyzing customer data, BSure contributes to improving the operational efficiency of restaurants by identifying areas that need to be improved and adjusting performance.

Improve operational efficiency

By analyzing customer data, BSure contributes to improving the operational efficiency of restaurants by identifying areas that need to be improved and adjusting performance.

Improve operational efficiency

By analyzing customer data, BSure contributes to improving the operational efficiency of restaurants by identifying areas that need to be improved and adjusting performance.

Track customer engagement over time

BSure provides tools to track customer feedback and ratings over time, helping to deliver a better ongoing experience and ensuring positive customer interaction.

Track customer engagement over time

BSure provides tools to track customer feedback and ratings over time, helping to deliver a better ongoing experience and ensuring positive customer interaction.

Track customer engagement over time

BSure provides tools to track customer feedback and ratings over time, helping to deliver a better ongoing experience and ensuring positive customer interaction.

Deliver a personalized customer experience

BSure enables you to tailor surveys to suit the type of service offered, ensuring that each customer receives a unique experience that suits their preferences.

Deliver a personalized customer experience

BSure enables you to tailor surveys to suit the type of service offered, ensuring that each customer receives a unique experience that suits their preferences.

Deliver a personalized customer experience

BSure enables you to tailor surveys to suit the type of service offered, ensuring that each customer receives a unique experience that suits their preferences.

Specialized technical support

A support team experienced in dealing with restaurant and café requirements that provides quick, professional responses.

Specialized technical support

A support team experienced in dealing with restaurant and café requirements that provides quick, professional responses.

Specialized technical support

A support team experienced in dealing with restaurant and café requirements that provides quick, professional responses.

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Analyze your data now

Start your experience with BSure in simple and effective steps

Create a restaurant and staff account:

Start by registering your restaurant and defining the rights of employees according to the approved organizational structure, allowing you to organize tasks and powers with ease.

Preparation of customer service surveys and evaluations:

Choose from custom templates to measure customer satisfaction or create feedback forms that fit your services, such as food, service, and atmosphere ratings in your restaurant.

Publish and share surveys with customers:

Identify your target customer groups and share surveys via email or through social media platforms, making it easier to gather feedback.

Collect customer data easily and securely in a trusted digital environment:

Collect customer data securely through registration forms or surveys, where data is saved and stored in one place while ensuring privacy is protected.

Real-time data analysis through an interactive dashboard:

Track customer feedback in real-time with customizable reports, helping you know customer satisfaction and accurately analyze their needs.

Making decisions to improve service quality and experience:

Transform customer data into actionable actions to improve food quality, service, and customer experience, helping to make informed decisions to continuously improve performance.

BSure’s Features to Enhance Data Collection and Analysis:

Multiple Question Types

Choose from 25 different question types and gather all the data you need to match the nature of the business in each restaurant or café.

Multiple Question Types

Choose from 25 different question types and gather all the data you need to match the nature of the business in each restaurant or café.

Multiple Question Types

Choose from 25 different question types and gather all the data you need to match the nature of the business in each restaurant or café.

Drag and drop

Create forms in minutes using drag-and-drop without any prior programming experience.

Drag and drop

Create forms in minutes using drag-and-drop without any prior programming experience.

Drag and drop

Create forms in minutes using drag-and-drop without any prior programming experience.

Manage permissions

Customize access to forms and customer data based on the functional role, for better control and to ensure compliance with privacy and security regulations.

Manage permissions

Customize access to forms and customer data based on the functional role, for better control and to ensure compliance with privacy and security regulations.

Manage permissions

Customize access to forms and customer data based on the functional role, for better control and to ensure compliance with privacy and security regulations.

Flexible Questionnaires

Customize questionnaires using logical conditions to ask questions based on the types of service provided to your customers.

Flexible Questionnaires

Customize questionnaires using logical conditions to ask questions based on the types of service provided to your customers.

Flexible Questionnaires

Customize questionnaires using logical conditions to ask questions based on the types of service provided to your customers.

Customizable interface

The interface is designed to reflect the identity of the restaurant or café, facilitating the user experience for employees and customers while filling out forms and surveys.

Customizable interface

The interface is designed to reflect the identity of the restaurant or café, facilitating the user experience for employees and customers while filling out forms and surveys.

Customizable interface

The interface is designed to reflect the identity of the restaurant or café, facilitating the user experience for employees and customers while filling out forms and surveys.

Interactive dashboard

Track performance via an interactive dashboard that provides real-time reports on the progress of models and survey results, allowing restaurants and cafes to monitor performance.

Interactive dashboard

Track performance via an interactive dashboard that provides real-time reports on the progress of models and survey results, allowing restaurants and cafes to monitor performance.

Interactive dashboard

Track performance via an interactive dashboard that provides real-time reports on the progress of models and survey results, allowing restaurants and cafes to monitor performance.

Advanced Reporting & Analytics

Use sophisticated analytics tools to provide graphical and statistical reports that help understand customer responses and accelerate operational and management decision-making to improve service quality.

Advanced Reporting & Analytics

Integrate with enterprise systems

Connect BSure to the internal systems of restaurants and cafes to improve services and enhance the digital experience for employees and customers.

Integrate with enterprise systems

Connect BSure to the internal systems of restaurants and cafes to improve services and enhance the digital experience for employees and customers.

Integrate with enterprise systems

Connect BSure to the internal systems of restaurants and cafes to improve services and enhance the digital experience for employees and customers.

Mobile Compatibility

BSure allows customers and teams to easily fill out forms from anywhere, anytime via mobile devices.

Mobile Compatibility

BSure allows customers and teams to easily fill out forms from anywhere, anytime via mobile devices.

Mobile Compatibility

BSure allows customers and teams to easily fill out forms from anywhere, anytime via mobile devices.

Easy Data Export

Quickly export form and survey data to Excel and other formats for faster analysis and sharing outside the platform.

Easy Data Export

Quickly export form and survey data to Excel and other formats for faster analysis and sharing outside the platform.

Easy Data Export

Quickly export form and survey data to Excel and other formats for faster analysis and sharing outside the platform.

Multilingual Support

BSure supports multiple languages, making it easy to work with employees and customers of different nationalities in the restaurant and café industry.

Multilingual Support

BSure supports multiple languages, making it easy to work with employees and customers of different nationalities in the restaurant and café industry.

Multilingual Support

BSure supports multiple languages, making it easy to work with employees and customers of different nationalities in the restaurant and café industry.

Start from a proven template

Issue Reporting Form

Measure your customers' satisfaction with your services or products, and discover opportunities for improvement based on their opinions and expectations.

Get started

Issue Reporting Form

Measure your customers' satisfaction with your services or products, and discover opportunities for improvement based on their opinions and expectations.

Get started

Issue Reporting Form

Measure your customers' satisfaction with your services or products, and discover opportunities for improvement based on their opinions and expectations.

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