Innovative and secure online forms and questionnaires to provide efficient and responsive customer service

A reliable Saudi technology designed to enable the travel and tourism industry to create online forms and questionnaires to measure customer satisfaction, evaluate performance, and improve customer experience efficiently and in a safe environment.

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We enable travel and tourism companies to collect and analyze customer rating data to measure their satisfaction and improve their experience

Real-time analysis of customer feedback

BSure allows travel and tourism companies to collect and evaluate customer feedback in real-time, helping to improve service and continuously deliver a better experience.

Real-time analysis of customer feedback

BSure allows travel and tourism companies to collect and evaluate customer feedback in real-time, helping to improve service and continuously deliver a better experience.

Real-time analysis of customer feedback

BSure allows travel and tourism companies to collect and evaluate customer feedback in real-time, helping to improve service and continuously deliver a better experience.

Hosted within the Kingdom

All data is processed and stored in the cloud in partnership with Google within the Kingdom to ensure digital sovereignty.

Hosted within the Kingdom

All data is processed and stored in the cloud in partnership with Google within the Kingdom to ensure digital sovereignty.

Hosted within the Kingdom

All data is processed and stored in the cloud in partnership with Google within the Kingdom to ensure digital sovereignty.

Improve operational efficiency

By analysing customer data, BSure contributes to improving the operational efficiency of travel and tourism companies by identifying areas that need to be improved and adjusting performance.

Improve operational efficiency

By analysing customer data, BSure contributes to improving the operational efficiency of travel and tourism companies by identifying areas that need to be improved and adjusting performance.

Improve operational efficiency

By analysing customer data, BSure contributes to improving the operational efficiency of travel and tourism companies by identifying areas that need to be improved and adjusting performance.

Manage notes in an organized way

With BSure, you can collect all feedback and suggestions from customers in one place, allowing you to periodically improve the service based on their ratings.

Manage notes in an organized way

With BSure, you can collect all feedback and suggestions from customers in one place, allowing you to periodically improve the service based on their ratings.

Manage notes in an organized way

With BSure, you can collect all feedback and suggestions from customers in one place, allowing you to periodically improve the service based on their ratings.

Track customer engagement over time

Bshore provides tools to track customer feedback and ratings over time, helping to deliver a better ongoing experience and ensuring positive customer interaction.

Track customer engagement over time

Bshore provides tools to track customer feedback and ratings over time, helping to deliver a better ongoing experience and ensuring positive customer interaction.

Track customer engagement over time

Bshore provides tools to track customer feedback and ratings over time, helping to deliver a better ongoing experience and ensuring positive customer interaction.

Deliver a personalized customer experience

BSure enables you to tailor surveys to suit the type of service offered, ensuring that each customer receives a unique experience that suits their preferences.

Deliver a personalized customer experience

BSure enables you to tailor surveys to suit the type of service offered, ensuring that each customer receives a unique experience that suits their preferences.

Deliver a personalized customer experience

BSure enables you to tailor surveys to suit the type of service offered, ensuring that each customer receives a unique experience that suits their preferences.

Balanced human interaction with technology

BSure enables you to create customized surveys to measure customer satisfaction innovatively and interactively.

Balanced human interaction with technology

BSure enables you to create customized surveys to measure customer satisfaction innovatively and interactively.

Balanced human interaction with technology

BSure enables you to create customized surveys to measure customer satisfaction innovatively and interactively.

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Analyze your data now

Start your experience with BSure in simple and effective steps

Create a company and team account:

Start by registering your company and assigning employee rights according to the approved organizational structure, allowing you to organize tasks and powers with ease.

Preparation of customer service surveys and evaluations:

Choose from custom templates to measure customer satisfaction or create evaluation forms that fit your services.

Publish and share surveys with customers:

Identify your target customer groups and share surveys via email or through social media platforms, making it easier to gather feedback.

Collect customer data easily and securely in a trusted digital environment:

Collect customer data securely through registration forms or surveys, where data is saved and stored in one place while ensuring privacy is protected.

Real-time data analysis through an interactive dashboard:

Track customer feedback in real-time with customizable reports, helping you know customer satisfaction and accurately analyze their needs.

Making decisions to improve service quality and experience:

Turn customer data into actionable actions to improve customer experience, helping to make informed decisions to continuously enhance performance.

BSure’s Features to Enhance Data Collection and Analysis:

Multiple Questions

Choose from 25 different question types and gather all the data you need to match the nature of the business in each tourism establishment or travel agency.

Multiple Questions

Choose from 25 different question types and gather all the data you need to match the nature of the business in each tourism establishment or travel agency.

Multiple Questions

Choose from 25 different question types and gather all the data you need to match the nature of the business in each tourism establishment or travel agency.

Drag and drop

Create forms in minutes using drag-and-drop without any prior programming experience.

Drag and drop

Create forms in minutes using drag-and-drop without any prior programming experience.

Drag and drop

Create forms in minutes using drag-and-drop without any prior programming experience.

Manage permissions

Assign access to forms and customer data based on the functional role, for better control and to ensure compliance with privacy and security regulations.

Manage permissions

Assign access to forms and customer data based on the functional role, for better control and to ensure compliance with privacy and security regulations.

Manage permissions

Assign access to forms and customer data based on the functional role, for better control and to ensure compliance with privacy and security regulations.

Flexible Questionnaire

Customize questionnaires using logical conditions to display questions according to the requirements of travel companies, hotels, and destinations.

Flexible Questionnaire

Customize questionnaires using logical conditions to display questions according to the requirements of travel companies, hotels, and destinations.

Flexible Questionnaire

Customize questionnaires using logical conditions to display questions according to the requirements of travel companies, hotels, and destinations.

Customizable interface

The user interface is designed to reflect the identity of the tourism establishment, facilitating the user experience for employees and travelers while filling out forms and questionnaires.

Customizable interface

The user interface is designed to reflect the identity of the tourism establishment, facilitating the user experience for employees and travelers while filling out forms and questionnaires.

Customizable interface

The user interface is designed to reflect the identity of the tourism establishment, facilitating the user experience for employees and travelers while filling out forms and questionnaires.

Interactive dashboard

Monitor performance via an interactive dashboard that provides real-time reports on the progress of models and survey results, allowing tourism operators to monitor performance and improve services.

Interactive dashboard

Monitor performance via an interactive dashboard that provides real-time reports on the progress of models and survey results, allowing tourism operators to monitor performance and improve services.

Interactive dashboard

Monitor performance via an interactive dashboard that provides real-time reports on the progress of models and survey results, allowing tourism operators to monitor performance and improve services.

Advanced Reporting & Analytics

Use sophisticated analytics tools to provide graphical and statistical reports that help understand responses and accelerate operational and managerial decision-making to improve the quality of trips and tourism services.

Advanced Reporting & Analytics

Integrate with enterprise systems

Connect BSure with enterprise systems to improve services and enhance the digital experience for passengers and operational teams.

Integrate with enterprise systems

Connect BSure with enterprise systems to improve services and enhance the digital experience for passengers and operational teams.

Integrate with enterprise systems

Connect BSure with enterprise systems to improve services and enhance the digital experience for passengers and operational teams.

Mobile Compatibility

BSure allows travelers and tour teams to easily fill out forms from anywhere, anytime via mobile devices.

Mobile Compatibility

BSure allows travelers and tour teams to easily fill out forms from anywhere, anytime via mobile devices.

Mobile Compatibility

BSure allows travelers and tour teams to easily fill out forms from anywhere, anytime via mobile devices.

Easy Data Export

Quickly export form and survey data to Excel and other formats for faster analysis and sharing outside the platform.

Easy Data Export

Quickly export form and survey data to Excel and other formats for faster analysis and sharing outside the platform.

Easy Data Export

Quickly export form and survey data to Excel and other formats for faster analysis and sharing outside the platform.

Multiple language support

BSure supports multiple languages, making it easy to work with travelers and employees of different nationalities and cultures in travel and tourism environments.

Multiple language support

BSure supports multiple languages, making it easy to work with travelers and employees of different nationalities and cultures in travel and tourism environments.

Multiple language support

BSure supports multiple languages, making it easy to work with travelers and employees of different nationalities and cultures in travel and tourism environments.

Start from a proven template

Issue Reporting Form

Measure your customers' satisfaction with your services or products, and discover opportunities for improvement based on their opinions and expectations.

Get started

Issue Reporting Form

Measure your customers' satisfaction with your services or products, and discover opportunities for improvement based on their opinions and expectations.

Get started

Issue Reporting Form

Measure your customers' satisfaction with your services or products, and discover opportunities for improvement based on their opinions and expectations.

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