Innovative online forms and questionnaires to effectively improve customer satisfaction and increase loyalty

A reliable Saudi technology designed specifically to enable the e-commerce sector to create electronic forms and questionnaires to measure customer satisfaction, evaluate the quality of products and services, improve customer experience, and meet their requirements efficiently and within a safe environment.

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Trusted by

We enable online businesses and stores to collect and analyze customer rating data to measure customer satisfaction and improve their experience.

Real-time analysis of customer feedback

BSure allows businesses and stores to collect and evaluate customer feedback in real-time, helping to improve the quality of products and services to continuously deliver a better experience.

Real-time analysis of customer feedback

BSure allows businesses and stores to collect and evaluate customer feedback in real-time, helping to improve the quality of products and services to continuously deliver a better experience.

Real-time analysis of customer feedback

BSure allows businesses and stores to collect and evaluate customer feedback in real-time, helping to improve the quality of products and services to continuously deliver a better experience.

Full compliance with national standards

We are committed to the highest standards of protection and follow the guidelines of the National Cybersecurity Authority (NCA) and the Personal Data Protection Law (PDPL).

Full compliance with national standards

We are committed to the highest standards of protection and follow the guidelines of the National Cybersecurity Authority (NCA) and the Personal Data Protection Law (PDPL).

Full compliance with national standards

We are committed to the highest standards of protection and follow the guidelines of the National Cybersecurity Authority (NCA) and the Personal Data Protection Law (PDPL).

Customize surveys to measure customer satisfaction

BSure enables you to create customized surveys to measure product quality, service, and delivery, making it easier to accurately measure customer satisfaction.

Customize surveys to measure customer satisfaction

BSure enables you to create customized surveys to measure product quality, service, and delivery, making it easier to accurately measure customer satisfaction.

Customize surveys to measure customer satisfaction

BSure enables you to create customized surveys to measure product quality, service, and delivery, making it easier to accurately measure customer satisfaction.

Manage notes in an organized way

With BSure, you can collect all feedback and suggestions from customers in one place, allowing you to periodically improve your services and products based on their ratings.

Manage notes in an organized way

With BSure, you can collect all feedback and suggestions from customers in one place, allowing you to periodically improve your services and products based on their ratings.

Manage notes in an organized way

With BSure, you can collect all feedback and suggestions from customers in one place, allowing you to periodically improve your services and products based on their ratings.

Track customer engagement over time

BSure provides tools to track customer feedback and ratings over time, helping to deliver a better ongoing experience and ensuring positive customer interaction.

Track customer engagement over time

BSure provides tools to track customer feedback and ratings over time, helping to deliver a better ongoing experience and ensuring positive customer interaction.

Track customer engagement over time

BSure provides tools to track customer feedback and ratings over time, helping to deliver a better ongoing experience and ensuring positive customer interaction.

Deliver a personalized customer experience

BSure enables you to tailor surveys to suit the type of service offered, ensuring that each customer receives a unique experience that suits their preferences.

Deliver a personalized customer experience

BSure enables you to tailor surveys to suit the type of service offered, ensuring that each customer receives a unique experience that suits their preferences.

Deliver a personalized customer experience

BSure enables you to tailor surveys to suit the type of service offered, ensuring that each customer receives a unique experience that suits their preferences.

Specialized Technical Support

A support team with experience in meeting the needs of private companies and organizations, providing fast and professional responses.

Specialized Technical Support

A support team with experience in meeting the needs of private companies and organizations, providing fast and professional responses.

Specialized Technical Support

A support team with experience in meeting the needs of private companies and organizations, providing fast and professional responses.

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Analyze your data now

Start your experience with BSure in simple and effective steps

Create an account for your company/store

Start by registering and assigning staff to the approved organizational structure, allowing you to easily organize tasks and permissions.

Preparation of customer service surveys and evaluations:

Choose from custom templates to measure customer satisfaction or create assessment forms that fit your services, such as product, service, and delivery ratings.

Publish and share surveys with customers:

Identify your target customer groups and share surveys via email or through social media platforms, making it easier to gather feedback.

Collect customer data easily and securely in a trusted digital environment:

Collect customer data securely through registration forms or surveys, where data is saved and stored in one place while ensuring privacy is protected.

Real-time data analysis through an interactive dashboard:

Track customer feedback in real-time with customizable reports, helping you know customer satisfaction and accurately analyze their needs.

Making decisions to improve service quality and experience:

Turn customer data into actionable actions to improve product quality, service, and customer experience, helping to make informed decisions to continuously improve performance.

BSure’s Features to Enhance Data Collection and Analysis:

Multiple Questions

Choose from 25 different question types and collect all the data you need to match your service and quality assessment questionnaires.

Multiple Questions

Choose from 25 different question types and collect all the data you need to match your service and quality assessment questionnaires.

Multiple Questions

Choose from 25 different question types and collect all the data you need to match your service and quality assessment questionnaires.

Drag and drop

Create forms and surveys in minutes using drag-and-drop without any prior programming experience.

Drag and drop

Create forms and surveys in minutes using drag-and-drop without any prior programming experience.

Drag and drop

Create forms and surveys in minutes using drag-and-drop without any prior programming experience.

Manage permissions

Assign access to forms and customer or employee data based on the job role, for better control and compliance with privacy and security regulations.

Manage permissions

Assign access to forms and customer or employee data based on the job role, for better control and compliance with privacy and security regulations.

Manage permissions

Assign access to forms and customer or employee data based on the job role, for better control and compliance with privacy and security regulations.

Flexible Surveys

Customize surveys using logical conditions to display questions to suit the requirements of e-commerce platforms and their users.

Flexible Surveys

Customize surveys using logical conditions to display questions to suit the requirements of e-commerce platforms and their users.

Flexible Surveys

Customize surveys using logical conditions to display questions to suit the requirements of e-commerce platforms and their users.

Customizable interface

The user interface is designed to reflect brand identity, facilitating the user experience for customers and teams while filling out forms and questionnaires.

Customizable interface

The user interface is designed to reflect brand identity, facilitating the user experience for customers and teams while filling out forms and questionnaires.

Customizable interface

The user interface is designed to reflect brand identity, facilitating the user experience for customers and teams while filling out forms and questionnaires.

Interactive dashboard

Track performance via an interactive dashboard that provides real-time reports on model progress and survey results, enabling e-commerce platforms to monitor performance and make quick decisions.

Interactive dashboard

Track performance via an interactive dashboard that provides real-time reports on model progress and survey results, enabling e-commerce platforms to monitor performance and make quick decisions.

Interactive dashboard

Track performance via an interactive dashboard that provides real-time reports on model progress and survey results, enabling e-commerce platforms to monitor performance and make quick decisions.

Advanced Reporting & Analytics

Use sophisticated analytics tools to provide graphical and statistical reports that help understand customer behavior and accelerate marketing and management decision-making to improve sales.

Advanced Reporting & Analytics

Use sophisticated analytics tools to provide graphical and statistical reports that help understand customer behavior and accelerate marketing and management decision-making to improve sales.

Advanced Reporting & Analytics

Use sophisticated analytics tools to provide graphical and statistical reports that help understand customer behavior and accelerate marketing and management decision-making to improve sales.

Integrate with enterprise systems

Connect BSure with enterprise systems to improve services and enhance the digital experience for customers and employees, to improve services.

Integrate with enterprise systems

Connect BSure with enterprise systems to improve services and enhance the digital experience for customers and employees, to improve services.

Integrate with enterprise systems

Connect BSure with enterprise systems to improve services and enhance the digital experience for customers and employees, to improve services.

Mobile Compatibility

BSure allows customers and teams to easily fill out forms and questionnaires from anywhere, anytime via mobile devices.

Mobile Compatibility

BSure allows customers and teams to easily fill out forms and questionnaires from anywhere, anytime via mobile devices.

Mobile Compatibility

BSure allows customers and teams to easily fill out forms and questionnaires from anywhere, anytime via mobile devices.

Easy Data Export

Quickly export form and survey data to Excel and other formats for faster analysis and sharing outside the platform.

Easy Data Export

Quickly export form and survey data to Excel and other formats for faster analysis and sharing outside the platform.

Easy Data Export

Quickly export form and survey data to Excel and other formats for faster analysis and sharing outside the platform.

Multilingual Support

BSure supports multiple languages, making it easy to engage with customers and teams of different nationalities in e-commerce platforms.

Multilingual Support

BSure supports multiple languages, making it easy to engage with customers and teams of different nationalities in e-commerce platforms.

Multilingual Support

BSure supports multiple languages, making it easy to engage with customers and teams of different nationalities in e-commerce platforms.

Start from a proven template

Issue Reporting Form

Measure your customers' satisfaction with your services or products, and discover opportunities for improvement based on their opinions and expectations.

Get started

Issue Reporting Form

Measure your customers' satisfaction with your services or products, and discover opportunities for improvement based on their opinions and expectations.

جرب الآن

Issue Reporting Form

Measure your customers' satisfaction with your services or products, and discover opportunities for improvement based on their opinions and expectations.

Get started