NPS Calculator
Instantly calculate your Net Promoter Score. Enter your promoters, passives, and detractors — or paste your full 0–10 distribution — and see your NPS in real time.
What is a good NPS?
NPS ranges from −100 to +100. Anything above 0 means you have more promoters than detractors
Below 0
Below 0
Needs work
Needs work
More detractors than promoters — dig into the reasons.
More detractors than promoters — dig into the reasons.
More detractors than promoters — dig into the reasons.
0 – 30
0 – 30
Good
Good
You are on the right track. Room to convert passives.
You are on the right track. Room to convert passives.
You are on the right track. Room to convert passives.
30 – 50
30 – 50
Great
Great
Strong loyalty. Above the global average.
Strong loyalty. Above the global average.
Strong loyalty. Above the global average.
50 – 100
50 – 100
Excellentd
Excellentd
World-class. You have devoted advocates.
World-class. You have devoted advocates.
World-class. You have devoted advocates.
Run NPS surveys on autopilot
Run NPS surveys on autopilot
BSure automatically calculates NPS, segments promoters vs detractors, and triggers close-the-loop workflows so you act on feedback in real time.
You know exactly how many responses you need. Now build and send your survey with BSure — AI-powered, beautifully branded, and built for results.
PDPL Compliant
Real-time Alerts
10,000+ Teams
Arabic + English
SSL Secured
Instant Setup
10,000+ Teams
Multi-language
More than a calculator — a full CX platform
More than a calculator — a full CX platform
More than a calculator — a full CX platform
When you launch NPS in BSure, you unlock everything you need to close the loop.
When you launch NPS in BSure, you unlock everything you need to close the loop.
When you launch NPS in BSure, you unlock everything you need to close the loop.
Live NPS Dashboards
Track NPS by segment, region, and touchpoint — updated the moment a response lands.
AI Verbatim Analysis
Auto-categorize open-ended feedback by theme and sentiment across thousands of responses.
Enterprise & PDPL
Hosted on Saudi servers, encrypted at rest, and fully PDPL-compliant.
AI Verbatim Analysis
Auto-categorize open-ended feedback by theme and sentiment across thousands of responses.
Live NPS Dashboards
Track NPS by segment, region, and touchpoint — updated the moment a response lands.
Close-the-Loop Workflows
Auto-alert account managers whenever a detractor responds — before they churn.
Benchmarks & Trends
Compare NPS against your industry and track shifts month over month.
Arabic + English
Ship one NPS survey in both languages — with true right-to-left native rendering.
Benchmarks & Trends
Compare NPS against your industry and track shifts month over month.
AI Verbatim Analysis
Auto-categorize open-ended feedback by theme and sentiment across thousands of responses.
Close-the-Loop Workflows
Auto-alert account managers whenever a detractor responds — before they churn.
Enterprise & PDPL
Hosted on Saudi servers, encrypted at rest, and fully PDPL-compliant.
Arabic + English
Ship one NPS survey in both languages — with true right-to-left native rendering.
Close-the-Loop Workflows
Auto-alert account managers whenever a detractor responds — before they churn.
Arabic + English
Ship one NPS survey in both languages — with true right-to-left native rendering.
Learn More About Sample Size
Learn More About Sample Size
Learn more about NPS
What is Net Promoter Score (NPS)?
What is Net Promoter Score (NPS)?
How is NPS calculated?
How is NPS calculated?
What is a good NPS score?
What is a good NPS score?
When should I run NPS surveys?
When should I run NPS surveys?
How can I improve my NPS?
How can I improve my NPS?
Common mistakes to avoid
Common mistakes to avoid
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