PRODUCT UPDATES · 2026
What's new in BSure
What's new in BSure
and what you're missing
and what you're missing
and what you're missing
The latest releases, plus the powerful features already in your account that most teams never switch on. Each one takes minutes to enable and changes how fast you get to insight
The latest releases, plus the powerful features already in your account that most teams never switch on. Each one takes minutes to enable and changes how fast you get to insight
37+
CAPABILITIES
10+
APP INTEGRATIONS
3
AI-POWERED TOOLS
2
LANGUAGES, ONE LINK
38+
CAPABILITIES
CAPABILITIES
10+
APP INTEGRATIONS
APP INTEGRATIONS
3
AI-POWERED TOOLS
AI-POWERED TOOLS
17
LANGUAGES, ONE LINK
LANGUAGES, ONE LINK
Latest releases
Just shipped
The newest additions to the BSure platform available now on your plan or as an add-on
AVAILABLE NOW
Ready-to-use calculators
Updated this quarter
AVAILABLE NOW
Ready-to-use calculators
Battle-tested by research teams. No sign-up, no credit card just fast, accurate results.
Updated this quarter
HIDDEN GEMS
Features most teams never switch on
These already exist in your account. Turning on even two of them usually removes hours of manual work every week
AVAILABLE NOW
Ready-to-use calculators
Conditional logic & branching
Show or skip questions based on any previous answer. One survey can serve five audiences without feeling long to any of them.
Conditional logic & branching
Show or skip questions based on any previous answer. One survey can serve five audiences without feeling long to any of them.
QR code & offline collection
Generate a QR for any survey and collect responses on tablets in-store, at events or in branches even without a connection.
Bilingual surveys in one link
Publish Arabic and English versions under a single survey. Respondents switch language instantly and results merge into one dataset.
Real-time alerts on detractors
Get a Slack or email ping the moment someone scores you 0–6, so service recovery happens in minutes instead of next quarter.
Cross-tab filters & segments
Slice any report by branch, channel, agent, region or custom metadata to see which segment is actually dragging the score down.
Hidden fields & URL parameters
Pass customer ID, order number or campaign source into the response silently — no extra question, perfectly clean joins later.
Live shareable dashboards
Send stakeholders a link that updates itself. No more weekly slide decks or stale exports circulating by email.
Scheduled recurring sends
Set a relationship NPS to run every quarter automatically, with fatigue rules so no contact is surveyed twice in 90 days.
Mobile-first survey themes
Fully branded, one-question-per-screen layouts that lift completion rates on phones where most of your responses come from.
Anonymous response mode
Run employee or sensitive research with identity stripped at collection level critical for honest internal feedback.
One-click Excel & SPSS export
Export clean, labelled datasets ready for analysis instead of reshaping raw CSVs every single time.
Zapier & Zoho automations
Trigger a CRM ticket, a follow-up email or a CSV row in Sheets automatically whenever a response meets your rule.
HIDDEN GEMS
Features most teams never switch on
These already exist in your account. Turning on even two of them usually removes hours of manual work every week
FEATURE TOOLKIT
Everything BSure can do
A complete look at the platform capabilities that power smarter research, faster teamwork, and better respondent experiences
AVAILABLE NOW
Ready-to-use calculators
All
AI
Integration
Data
Experience
Campaigns
Collaboration
Builder
Collection
Respondent
Governance
Analysis
Reach
Custom API add-on
Pull surveys, responses and contacts straight into your own stack with a documented REST API and push results to Power BI in real time.
AI survey creator
Build complete surveys from a simple prompt in seconds questions, scales, and flow included.
Google Drive & Dropbox sync
Every export, attachment and file upload lands automatically in the cloud folder your team already uses. No manual downloads.
Question Library
73 research-grade, copy-ready questions across NPS, CSAT, CES, product, employee and market research — in English and Arabic.
Free statistics toolkit
Sample size, margin of error, p-value, confidence interval and A/B significance calculators free, no sign-up, built for researchers.
AI survey creator
Build complete surveys from a simple prompt in seconds questions, scales, and flow included.
AI survey creator from PDF
Upload a brief, questionnaire or PDF document and convert it into a ready-to-run survey automatically.
AI responses summarizer
Turn thousands of open-text answers into clear themes, quotes and actionable takeaways instantly.
App integrations 6+ apps
Connect Google Sheets, Slack, Zapier, Zoho CRM, Notion, Google Analytics, Tag Manager, Drive, Dropbox and more.
Custom API
Pull surveys, responses and contacts into your own systems with a documented REST API.
Secure storage
Store attachments, exports and backups in a centralized, permissioned workspace with full access control.
New analytics dashboard
Track response rates, sentiment trends, completion funnels and segment performance in one place.
New UI for the system
A cleaner, faster interface designed around the research workflow so teams spend less time navigating.
Mail campaigns & post-response emails
Send invitations, reminders and follow-up messages from the same platform with built-in email delivery.
Team & collaboration surveys
Work together on survey drafts, leave comments, manage approvals and publish as a team.
Special share access for collaborators
Give each stakeholder a custom view with only the data, questions and insights they are allowed to see.
New question types
Collect richer data with ~4 additional question formats beyond the standard set.
Custom metadata runner
Pass hidden fields like customer ID, branch, agent or campaign source into every response automatically.
Survey quota limits manager
Set quotas by segment and close collection automatically once you hit your target sample.
Survey history log
See every change, publish, edit and restore point with a full audit trail for compliance.
Advanced QR code with prefilled data
Generate QR codes that pre-fill known respondent data so field collection is faster and cleaner.
Save respondent progress
Let participants pause and continue later across devices without losing their answers.
Enable auth for respondent
Require verified respondent login for sensitive, regulated or high-trust research.
Offline runner support
Collect responses without an internet connection and sync automatically when connectivity returns.
GOV theme
A formal, government-compliant survey theme designed for official communications and public-sector research.
Filter responses by questions
Drill into your dataset by filtering answers to any question and compare segments side by side.
17 survey languages
Run one survey in up to 17 languages — respondents switch instantly and all answers merge into a single dataset.
FEATURE TOOLKIT
Everything BSure can do
A complete look at the platform capabilities that power smarter research, faster teamwork, and better respondent experiences
All
AI
Integration
Data
Experience
Campaigns
Collaboration
Builder
Collection
Respondent
Governance
Analysis
QUICK WINS
Get more out of BSure in 4 moves
AVAILABLE NOW
Ready-to-use calculators
1
01
Turn on logic before you launch
Teams that add branching see up to 30% higher completion because respondents only answer what's relevant to them
2
02
Connect one destination
Sheets, Slack or the API a single connected destination removes the manual export step forever.
3
03
Set an alert rule
Alert on detractors and low CSAT. Recovery within 24 hours is the highest-ROI action in customer experience.
4
04
Share a live dashboard
Teams that add branching see up to 30% higher completion because respondents only answer what's relevant to them
QUICK WINS
Get more out of BSure in 4 moves
Data hosted securely
Encryption in transit and at rest across every workspace
Role-based access
Control who can view, edit or export each project
Role-based access
Control who can view, edit or export each project
Data hosted securely
Encryption in transit and at rest across every workspace
Role-based access
Control who can view, edit or export each project
Role-based access
Control who can view, edit or export each project
Data hosted securely
Encryption in transit and at rest across every workspace
Role-based access
Control who can view, edit or export each project
Role-based access
Control who can view, edit or export each project
Not sure which features fit your team?
Not sure which features fit your team?
Book a 20-minute walkthrough and we'll set up logic, alerts and your first integration with you
Book a 20-minute walkthrough and we'll set up logic, alerts and your first integration with you
Book a 20-minute walkthrough and we'll set up logic, alerts and your first integration with you
Digital Solutions
Analytics Dashboard