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How to Send Forms & Surveys via SMS in BSure

Send surveys by SMS and reach participants quickly.

Watch the video
Open on YouTube

Step-by-step documentation

1
Open the Share tab
Inside a published survey choose Share, then the SMS channel.
2
Upload your recipient list
Import numbers from Excel or CSV in international format, or paste them manually.
3
Write a short message
Keep the text under 160 characters, state the purpose and insert the survey link placeholder.
4
Personalise with metadata
Add fields such as name or reference number so each link is prefilled and traceable.
5
Send or schedule
Send immediately or schedule for a time when your audience is likely to respond.
6
Track results
The channel report shows delivered, opened and completed counts per recipient.

Pro tips

Sending late morning or early evening usually beats early morning response rates

Sending late morning or early evening usually beats early morning response rates

One polite reminder after 48 hours typically adds a meaningful share of responses

One polite reminder after 48 hours typically adds a meaningful share of responses

Frequently asked

Related guides

More from the same section

Watch the video
Open on YouTube

Step-by-step documentation

1
Open the Share tab
Inside a published survey choose Share, then the SMS channel.
2
Upload your recipient list
Import numbers from Excel or CSV in international format, or paste them manually.
3
Write a short message
Keep the text under 160 characters, state the purpose and insert the survey link placeholder.
4
Personalise with metadata
Add fields such as name or reference number so each link is prefilled and traceable.
5
Send or schedule
Send immediately or schedule for a time when your audience is likely to respond.
6
Track results
The channel report shows delivered, opened and completed counts per recipient.

Pro tips

Sending late morning or early evening usually beats early morning response rates

One polite reminder after 48 hours typically adds a meaningful share of responses

Frequently asked

Related guides

Developed By:

2026 BSure © All Rights Reserved

Licensed by the Communications, Space & Technology Commission

Developed By:

2026 BSure © All Rights Reserved

Licensed by the Communications, Space & Technology Commission